Shipping and Processing

**DISCLAIMER: The Kopa Company is not responsible for any lost or damaged packages. Unfortunately, once we drop off your package to USPS it is out of our hands. Mahalo for understanding!

Shipping orders out as quickly as possible is a huge priority for us here at The Kopa Company. However, due to a high volume of orders we kindly ask that you please allow us 3-7 days to process your purchase, excluding weekends and holidays.

**Friendly reminder that processing and shipping times differ. Processing is the time it takes us to make and package an order. Shipping is the time from when we drop off a package to USPS for delivery.

Once your order has shipped, you will receive an email with a tracking number. Please allow up to 48 hours for your tracking number number to update.

Shipping will typically take 3-5 business days(may be longer for over seas orders to Hawai'i)from the day it has shipped, excluding weekends and holidays.